FAQs

How does the MDF arrive?

All of our MDF comes in packs of 120cm lengths. This enables us to keep within courier limits and offer a competitive delivery service across the UK. Therefore if you have a panel design that is above 120cm in height there is some assembly required. Don't worry though we provide everything you need to join the pieces and make it look like one seamless piece of MDF.

Is the wood primed?

The wood is not pre-primed however there is a pot of wood primer and a brush in the installation tools and materials so you can easily do this when installing the wall panels.

How do I wall panel on multiple walls?

Currently one kit = one wall. If you have multiple walls then you will need one kit per wall. Make sure you get the right sized kit for the wall you are panelling.

Will I need to cut the wood?

There is some trimming needed to fit your space but everything you need to do this is in the installation tools and our How To Guide gives some simple steps with illustrations if you need it - we have tried to make it as easy as possible.

What about delivery and tracking?

All our kits come with fully tracked delivery in 3-5 working days. When your order is dispatched you will receive an email from our courier service to manage and track the delivery.

We currently ship to the UK only, including Northern Ireland. This does not include the Channel Islands.

    How thick are the wood panels in the panelling kits?

    Our panel sizes have been carefully chosen with help from customers and our community. MDF panels come in 6mm thickness as standard. Some of the kits will have a small number of MDF panels at 3mm to add as a trim and to cover any gaps.

    What if I get stuck? 

    If you get stuck using our video and illustrated guides we’re on hand to help. Use the live chat function on the site, or Whatsapp us.

    What do I get in a DIY kit?

    Our kits come with everything you need to complete your project. That means just the right amount of materials, plus tools and an illustrated guide to take you through your project step-by-step. To see what exactly you will receive check out the ‘what’s in the kit’ section on the relevant product page.


    If you’ve used our visualiser tool, you will also receive a PDF of your personalised layout plan with the exact measurements needed for your project.